Electronic medical alert system is an emergency monitoring system for seniors and frail persons. It serves as an invaluable security and safety device for seniors living alone, and those who are suffering from chronic diseases such as arthritis, diabetes, and osteoporosis. Remote call answering, automatic voice-to-voice communication, adjustable volume controls, and monthly test call reminders are the technical features of an ideal electronic medical alert system.
An electronic medical alert system consists of a simple transmitter (button), a communication device (console), and a rechargeable back-up battery. A medical alert monitoring response center is also a part of this system. The alert button is a small, water resistant device that weighs approximately an ounce. It can be worn on the wrist as a watch or around the neck like a necklace. The button sends signals to the console and activates it. The console, equipped with a loud speaker and a supersensitive microphone, communicates over telephone line and contacts the medical alert center when activated. It establishes a two-way voice communication between the subscriber and emergency operators. The emergency operators identify the necessary information regarding the subscriber’s previous medical history and act accordingly. The built-in rechargeable battery works continuously up to 16-18 hours without electricity. If the battery is unable to work properly, the alert system automatically informs the monitoring center.
Fall detection sensor is an additional facility, specially designed to alert the monitoring personnel in case the wearer has a fall or accident. The fall detection sensor is connected to the public phone network to transmit the activity data and alert people at a remote site.
Many monitoring centers provide comprehensive training programs for both subscribers and operators on how to handle emergency situations. The call management system (CMS), a part of monitoring center, monitors the call flow traffic and provides proper assistance with utmost accuracy.